Orange AI: Powered by Information Technology Services
Uniting expert teams, enterprise tools and data-driven innovation to create new possibilities for students, faculty and staff — with humans always in the loop.
Uniting expert teams, enterprise tools and data-driven innovation to create new possibilities for students, faculty and staff — with humans always in the loop.
Information Technology Services is a leader in the development of responsible, human-centered artificial intelligence at Syracuse University — uniting expert teams, enterprise tools and data-driven innovation to create new possibilities for students, faculty and staff.
Our experts in digital transformation, artificial intelligence and enterprise data drive strategic innovation, responsible AI governance and data-powered solutions across campus.
Throughout the year, ITS hosts sessions on generative AI — tutorials, success stories, security and ethical considerations and more. Missed one? Every session is recorded.
Syracuse University's go-to newsletter for all things AI. Stay ahead of the curve with tips, insights and the latest news for the Orange community.
The ITS Communications team regularly publishes tutorials on the latest generative AI tools — each just 5–7 minutes, to help you get up to speed fast.
Jeffrey Rubin '95, G'98 is Syracuse University's senior vice president for digital transformation, chief digital officer and interim dean of the School of Information Studies. He is also the founder of SIDEARM Sports, where he spent 28 years building the leading digital platform for college athletics. Rubin leads the University's digital transformation efforts, advancing AI, cloud computing and next-generation connectivity — work that has helped Syracuse earn recognition as the Nation's Most Connected Campus.
Andrew Joncas is a visionary technology leader with over 25 years of experience designing and implementing transformative IT and data strategies. During his tenure at the University, he has managed multimillion-dollar technology portfolios, driven AI-powered innovations and optimized data infrastructure to support academic and research excellence.
This team maintains Syracuse University's data foundation and directs campus AI strategy, governance and platform security.
Campus-wide collaboration on key initiatives, governance, technology platforms and vendor relationships.
A unified approach to storing, defining and connecting institutional data.
Building repeatable approaches to advance unit-level AI initiatives.
Delivering training and resources so faculty and staff adopt and advance their use of AI tools.
Enable, don't restrict. Our job is to make it safe and productive.
Give the University community enterprise-grade tools to explore.
Put protections in place without blocking innovation.
Gather thoughtful feedback from faculty, staff and students.
Through our partnership with Anthropic, the full Claude toolkit — Chat, Design, Code and Cowork — is available to students, faculty and staff.
Agentic AI, built at the University for the University — purpose-built agents on one shared foundation: IBL.AI + Microsoft Fabric, trusted University data, security & governance, humans in the loop.
Powered by OpenAI's latest GPT-5 model — the same model that powers ChatGPT.
Includes access to Google's 2.5 Pro model, featuring image generation, guided learning and a canvas editor.
Built on our own infrastructure, CoreAI ties our knowledge, local LLMs and frontier LLMs into one approach. Our custom Argus system detects anomalies at enterprise scale, running open-source models on University GPUs via HTCondor.
Our agentic AI allows researchers to describe their goals in plain language. The agent takes it from there — handling submit, monitor and manage — so researchers can focus on discovery, not infrastructure.
Reach out to the Enterprise Data and Artificial Intelligence team, or catch the next AI at Work session.